With the impact of COVID-19 on the hospitality industry and travel, the Trustees and management of Room to Reward have taken the decision to pause the charity’s operations.

What this means –  

  • We are currently unable to accept or process any booking requests and this feature has been temporarily disabled.
  • We are currently unable to accept and review new nominations. This feature has also been temporarily disabled. Some nominations that were submitted prior to the feature being switched off are currently sitting in the database and they will be read by the team once R2R is back up and running.

Please Note: All Covid-19 affected breaks – whether they have been booked and subsequently cancelled or if you have been unable to submit a booking request yet – have had their 12-month booking deadline lifted. We are working on a timeline to reopen Room to Reward fully, at which point our booking system will become active again. This is likely to be in the New Year.

In these unprecedented and extremely challenging times, we would like to thank you for your support of – and participation in – the Room to Reward journey so far. Please keep an eye on your inboxes, this website and the R2R social media channels for updates and information as we navigate towards reopening.

Our mission now is to generate sufficient funds to secure the future of the charity so we can continue to help recognise the Hidden Heroes in the months and years to come.

If you have any questions, please contact Joe on


Thank you – and stay safe.


For advice on travel, precautions and anything else related to Covid-19, visit:

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