Room to Reward is extremely fortunate to enjoy – and hugely grateful for – the support of a number of businesses and organisations. Their expertise and generosity makes it possible for us to keep saying ‘thank you’ to society’s Hidden Heroes.

On the 10th and 11th of October 2023, Hotel & Resort Innovation Expo will check into ExCeL, London, and transform it into the central hub for hotel professionals looking to capitalise on the growing market. With a free ticket, gain insights into the industry and speak with other like-minded hoteliers, while receiving and expressing original ideas! This is an unmissable opportunity to connect, add names to your contact book, and form career-long relationships. Hotel & Resort Innovation Expo will provide you with the latest updates within the sector, including hundreds of hand-picked exhibitors with tools to enhance your guest experience, sustainability efforts, and even the resources to tackle operational and marketing challenges. The organisers have pulled together industry experts across various topics who will bring over 20 hours of seminar discussions and unmissable insights into the sector! Hotel & Resort Innovation Expo has partnered with some incredible organisations to bring you the UK’s leading business event dedicated to innovating the hotel sector and the most comprehensive expo to date, providing a platform for forward-thinking hoteliers to come together to stimulate conversations about operational challenges and guest experience – and drive change towards more sustainable practises in hotels. This 2-day business experience runs alongside 6 other industry-leading hospitality events, bringing you the biggest business show for the hospitality and food & drink industry. Whether you need to enhance your hotel offerings, keep up with the trends to boost your profits, or hear from the experts, make sure to attend on the 10th and 11th of October at ExCeL, London for the can’t-miss event of the year! Keep an eye on the official show website and social media channels for updates, announcements, and industry news, and register for your free ticket to the UK’s leading business event dedicated to bringing innovation to the hotel industry.

The Temple Spa story began almost two decades ago. After many years of creating businesses and products for others, we really wanted to have our own brand and infuse it with joy, passion and excellence. We’re a British brand with a Mediterranean soul. Our luxurious results-driven skincare and spa experiences are a tool in the hand to “spa wherever you are” and most importantly to live, breathe and love who you are. Life can be stressful and we truly want Temple Spa to be a positive metaphor, whether you browse and use our products, enjoy a spa treatment, host a class or even work with us! Find out more at

Filer Knapper LLP. is an accountancy firm based in Christchurch, Dorset. Whether you are in business, a private individual or run a large company, at Filer Knapper we understand that it is all about you. We’ve been successfully helping businesses and individuals make the most of their finances for over 60 years. We believe in the importance of meeting you personally and offering a level of service that goes beyond ordinary. Find out more at or call/email 01202 48334/

For 50 years, we’ve been providing a UK wide client base of over 10,000 with a range of affordable yet quality, bespoke products. An established market leader in the supply of litho and digital print, we’ve managed to stay one step ahead. From leaflets and posters to keyrings and key fobs, we can print on a wide variety of products, in a huge range of finishes. We’re also approved to supply auto printing and we provide to over 20 of the UK’s top motor manufacturers. With our dedication to the latest in print technologies we’re able to keep both ourselves and our clients on the cutting edge of printing innovation.

Boutique Hotelier is the only B2B news publication that provides business intelligence for owners, operators and decision makers in luxury, independently owned properties across the UK.  The market-leading monthly magazine and online portal, including daily e-newsletters and continually updated social media channels, is the only publication specifically targeted at this sector of hospitality. In addition to providing news and exclusive interviews, comment and analysis, lively debate and examples of best practice and innovation, Boutique Hotelier supports the industry with its annual awards and drives its news agenda with bespoke events, reports and research into the industry. Subscribers include key decision makers from leading UK hotels such as The Pig Hotels, Whatley Manor, Exclusive Collection, Farncombe Estate, Elite Hotels and more.

ScotHot, Scotland’s leading showcase for food, drink, hospitality, retail, and tourism, is returning to the SEC Glasgow from 8 – 9 March 2023. Celebrating its 50th Anniversary, the show offers an unmissable opportunity to meet with suppliers, network with others to share ideas and inspiration, and learn about the latest trends from across the industry. Highlights at the show include: The STA Spotlight Stage, Scottish Culinary Championships, The Great Taste Market, Liquid Academy Live, Plant Based Foods, ScotHot’s Innovation Awards, The Staff Canteen Live and Scottish Regional Foods. The event will include over 200 exhibitors filling the exhibition hall over the two-day event, showcasing the finest local Scottish produce and the latest and most revolutionary innovative products on the market; a range of stages running inspirational discussions and educational presentations to get you one step ahead of your competitors with the latest trends, skills and news all delivered by industry specialists, plus chef competitions, live cooking demonstrations and classes which will definitely add value to your visit! To find out more visit

Gallagher is one of the world’s largest insurance brokerage, risk management and consulting firms, working with companies of all sizes across a wide range of industry sectors including hospitality and leisure. We sit right at the heart of our local communities with our dedicated teams offering expertise, advice and support to our clients at a personal level. For more information, contact our team.

The Independent Hotel Show is Britain’s best loved, biggest and most comprehensive business event for the luxury, boutique and independent hotel sector. Inspirational discussions and practical seminars address industry concerns and exciting developments for hoteliers to stay ahead in this fast-changing sector. The show presents a carefully curated collection of over 250 exhibitors, showcasing the most innovative ideas, products and services, flourishing within this creative and compelling industry. New for 2022 is The Inclusive Hotel Room, designed by Cocoon & Bauer, an immersive feature showcasing how thoughtful, intelligent design can prevent sensory overwhelm and create truly welcoming, inclusive, +and sustainable spaces. This year’s event will see the return of The Concept Lab, a hand-picked collection of the industry’s most forward-thinking independent brands offering unique and exciting solutions to implement in your hotel; providing a first look at the possibilities surrounding the future of the hotel experience. 4-5 October 2022, Olympia London.

The Institute of Hospitality is the professional body for managers and aspiring managers working and studying in the hospitality, leisure and tourism industry. We have members working in every sector of the industry and in over 100 countries around the world. Our primary purpose is to promote professionalism through lifelong learning. This is achieved through engagement with hospitality educators around the world, through our knowledge library resources and through a programme of professional development events. Find out more at

HOSPA – The Hospitality Professionals Association – is the association helping hospitality’s Finance, Revenue Management, IT, Marketing and Asset Management professionals develop their careers and network, as well as keep up-to-date with industry trends and developments. We offer a wide and growing range of opportunities for members, from meetings addressing specific topics to webinars; from extensive professional resources to the latest industry data through HOSPA’s monthly magazine ‘The Overview’.

Find out more:

The Master Innholders is a well-respected, prestigious force within the hotel industry – an elite corps which is publicly recognised as a standard bearer for the industry. It aims to influence standards and extend professionalism within the industry; to promote consideration, study, discussion and research in the areas affecting hotel management including management development, training, education and recruitment. Find out more at

We’ve been inspecting and recommending hotels for over a century. In 2018, the AA celebrated 110 years in the hospitality industry. We believe those working in the industry should always strive for high standards so we’ve developed a number of schemes and services to help support your business. When you join a scheme, we’ll work with you to provide the support you need to make your establishment reach its full potential, including a great range of membership benefits. We are the only organisation that works across the UK and Northern Ireland with hotels, guest accommodation, self-catering, serviced accommodation, restaurants, caravan and camping sites and catering colleges. Find out more at

Operating since 2004, Escape Surf School is one of the longest running Surf Schools in Newquay. Set up by Head Coach Mike Young, a professional surfer who has surfed competitively since he was 12 – that’s 38 years of experience! We’ve won multiple awards and consistently are awarded the TripAdvisor Certificate of Excellence. As well as giving complete beginners their first taste of surfing, we specialise in surf coaching to a more intermediate and advanced level. Many of our customers are those who really want to learn to surf, and gain the skills, ocean knowledge and fitness to be competent enough to surf all over the world. We are proud to support Room To Reward and offer a surfing experience to those Hidden Heroes. Find out more at:

One2create, a Hampshire-based web design and market agency, has worked hard for over 15 years, supporting companies and charities in their continued quest for success. Specialising in all aspects of marketing web and creative projects, they are proud of their on-going work and commitment to supporting charities such as Room to Reward. Founded in 2002, the One2create team operate solely in-house, which means every single customer is able to reach the team whenever they need to. Having worked with organisations on a national and international scale, they’re excited to see what the next 15 years and beyond brings for their business. To find out more, visit:

CharitySaver was born in the midst of the Covid pandemic when charities were suffering as never before. Faced with Covid restraints and national lockdowns, many charities turned to online fundraising platforms, paying high card processing fees, platform fees and membership fees to the organisations that run these platforms. The result is CharitySaver. For the first time charities can fundraise online, getting over 99% of each donation, and access a growing range of services, both free and discounted, letting charities reduce costs, have real support, increase their income, grow their number of supporters and attract volunteers. CharitySaver is one stop shop for charities – the engine room that every charity needs.

Your personal charity digital mentor, it enables you to easily assess your trustee governance and any area of management in 30 mins. Use your interactive dashboard to identify ways to achieve even more. It then connects you to a huge range of free resources and guidance, and 100s of organisations that provide pro bono help and free goods and services to charities. Improve your fundraising effectiveness and find new ways to secure funding, with access to all the fundraising resources and guidance, including its 50+ downloadable funder lists. It requires no IT or charity management experience, works for any charity, even the smallest, and it’s completely free!

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