Denise – Hospitality Action


Denise Haugh

The Charity

Hospitality In Action
Hospitality In Action Website

The Hotel

Balmer Lawn Hotel
Balmer Lawn Hotel Website

Nomination Extract

“Denise, now 81 years of age, has spent 40+ years working in the hospitality industry and is now an invaluable help to industry charity Hospitality Action. She visits grant applicants who need support with their application, hosts lunches & teas for our Golden Friends (retired industry members who are often isolated or lonely) and is a volunteer visitor. On top of this, she writes around 2,000 birthday cards and Christmas cards to our Golden Friends, which sadly is sometimes the only one they receive. She also helps with the posting of almost 1,500 of the Golden Friend’s newsletter every two months. She really is our hero and has made such a huge impact on so many people’s lives over the years. We really couldn’t do without her, she’s amazing.”

They Said…

“When I was a teenager I was horse mad, and I spent every weekend and most of my school holidays at Billy Walsh’s stable on Ham Common. Many times in a horse box I visited the New Forest where Lord Cowdray’s team were playing Ham and I vowed to myself that one day I would be a guest at the Balmer Lawn. I am now almost 82. Thank you for making it possible”
– Denise

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